[tofumatt]

37signals has an extensive API built around all their apps with tonnes of 3rd-party native apps for desktop and mobile. If there isn't a native app for your platform, go write one and stop complaining.

And arguing that a web app isn't useful as _a freaking web app_ on your mobile is a little wild to me. There may be deficiencies in areas like file uploads on mobiles, but largely, you interact with Basecamp through a browser on your desktop. Why doesn't a mobile work well? (I've used many iOS Basecamp clients and none were better than the mobile version launched today by 37s).

I love native apps too, and I'm glad that 37signals encourages their existence by providing a solid, well-documented API. And while they do ship some native apps, I totally buy them building really awesome web apps on the desktop, and now on mobiles.

[jonpaul]

It's frustrating to me when people say something along the lines of "go write one and stop complaining." It's hardly a useful retort. I think his main thesis is an important one to take note of. One that anyone who runs a software company should consider.