[rinchik]

This looks great!

The only note would be pricing? Margins look too low for the tech product? You need to sustainably acquire and maintain a very large user base in order to make it work, the larger the base the more expensive maintenance will be, can potentially be dangerous. Let me know if I'm missing something.

[willbrowning]

Thanks, to be honest the expenses for the service are quite low. It is just the server and domain costs at the moment and of course my time.

You're right as it scales I may need to upgrade the server etc. but I think it will cover its expenses quite easily.

[cddotdotslash]

I went through a very similar process when building a product as an engineer (albeit B2B, but I think the same ideas apply here). When I first started, I wanted to undercut the market and charge what I felt was an extremely fair price (I was charging $8/month when competitors were charging $500/month). After scaling the product for a few years, it was eventually acquired, but one of the biggest regrets I've had is not charging more sooner, especially because the market could clearly support it.

Anyway, it's a bit unsolicited, but I could definitely see this being at least $4.99/month for Lite and $9.99/month for Pro. Congrats on the launch!

[willbrowning]

That's an interesting story and has some good points.

My main concern would be the fact that complete email solutions such as Tutanota, Posteo are very cheap at 1 euro a month or so.

So I'm not sure users who aren't as concerned about their privacy would think it was worth it for $4.99 per month+

I mean I could be completely wrong, just my thoughts from some of the feedback I've received so far.

[madamelic]

You aren't selling to techies. This is super easy to set up for almost any engineer (beyond a few fantastic features you added).

What you need to do is effectively twist the knife, make the reader feel the pain. "Don't you think $10 / mo is worth your sanity and a clean inbox?" essentially.

$10 is basically nothing to your modern professional. That's 1 - 2 coffee runs.

$1 or free (!!!) is way too cheap for an indie maker. Ignore the people who complain about price. There are always going to be people complaining, fire them. Those types will always find something to complain and twist your arm about.

Even $10 / mo for me, someone who has set this up myself, might be worth it just for additional features and being able to easily add more domains.

EDIT: Save free forever for the VC-backed companies who are burning other people's money in the hopes of hockey stick growth.

Free trials are fantastic, but free forever is a losing gambit in my opinion.

[cddotdotslash]

That makes sense. You (and your customers) definitely know the market, so data-backed decisions are best. Could also be an A/B opportunity for the future. Good luck, the product looks great!

[rinchik]

Well, general suggestion is to build pricing model that is relative to what users (businesses?) can afford and not relative to the cost.