[roenxi]

That foolish sway dev, angering his paying users?

RTFM is not going to make for happy users, but volunteers for free projects have the luxury of being able to ignore disgruntled users. If they don't want to maximise their user count then they have the luxury of being able to do whatever they like up to and including not having a bug tracker and literally hurling abuse at people who ask them questions.

We aren't entitled to professional and comprehensive support just because the project happens to look well run.