[klyrs]

I managed to cancel my dad's after he died. They STILL tried to upsell me! One of my favorite phrases ever uttered: "He's dead, you asshole, he doesn't need more channels!" And that actually did it. Felt sorry for the salesperson, who didn't have much of a choice in the matter...

[sjwright]

Surely by making it difficult to cancel they’re really just making it easier for people to get discounts. If I were a Comcast customer I’d be calling up to cancel every few months.

[klyrs]

He's dead, he doesn't need discounts.

[sjwright]

Obviously. Which is why I used a plural—I was referring to Comcast’s overall customer base.