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by joshdance 2394 days ago
I emailed Bluehost, this is the response I got.

Hello Joshua,

Thank you for reaching out to Bluehost via our press@ email address; as a brief introduction, I am writing you from Endurance International Group, parent company to Bluehost and several other web hosting services. In regards to your questions for how to best protect your website, one of the best things you can do to invest in your business is to acquire web security, something like Sitelock, to protect you from malware. Below you will find the following: i.) article from Sucuri.net explaining more about website security, and ii.) information to speak to Bluehost representatives more in depth about our partnership with Sitelock and help you set up that addon service, if this is what you wish.

i.) https://sucuri.net/guides/website-security/ ii.) 888-401-4678 | https://helpchat.bluehost.com/

Kind regards,

Jacob Endurance International Group

2 comments

"You got hacked because you didn't give us enough money"... these guys should get into the Ransomware business.
As I mentioned in another thread, I used to work for EIG... and 'one does not simply reply to a CSR request without first offering an upsell...' was a meme that was posted quite often.
pathetic