Can attest, having worked at the Bluehost brand as a tier 2 chat support (before they shut down everything and offshored all support to the Indian CEO's family's Indian call center).
The company is a fucking nightmare. ALL EIG brands should be avoided like the plague including Constant Contact, site5, bluehost, hostgator, fastdomains, justhost, hostmonster, ipage, NetFirms, UnifiedLayer, IpowerWeb, PowWeb, ResellerClub, HostNine, HostCentric, Domain.com, Dotster, Verio, AppMachine, Arvixe...etc...
They have horrible security. Hacked sites were the norm not the exception. The techs we had were decent, but when things started off-shoring the off-shore tech's were complete idiots who couldn't figure out how to add space to a VPS...That was in 2015, I'm sure now it's way worse. I left in 2014/2015 to do development full-time, my wife worked there till they shut down their Orem, UT operations.
We had friends who they actually got to move to AZ to work w/ hostgator during the transition, and then fired 3 months later after they didn't need them anymore and AFTER they'd already bought a house in AZ... real pieces of shit there...
The CEO even said 3 weeks before everyone got the notification they were being canned "Don't worry your jobs are all safe, nobody's getting laid off" ...lmao
Unluckily, in the majority of small and mid-sized businesses, non-technical people like sales and middle managers are responsible for making technical decisions, like picking a hosting provider.
Witness all of the otherwise upright companies that have domains through GoDaddy.
The company is a fucking nightmare. ALL EIG brands should be avoided like the plague including Constant Contact, site5, bluehost, hostgator, fastdomains, justhost, hostmonster, ipage, NetFirms, UnifiedLayer, IpowerWeb, PowWeb, ResellerClub, HostNine, HostCentric, Domain.com, Dotster, Verio, AppMachine, Arvixe...etc...
They have horrible security. Hacked sites were the norm not the exception. The techs we had were decent, but when things started off-shoring the off-shore tech's were complete idiots who couldn't figure out how to add space to a VPS...That was in 2015, I'm sure now it's way worse. I left in 2014/2015 to do development full-time, my wife worked there till they shut down their Orem, UT operations.
We had friends who they actually got to move to AZ to work w/ hostgator during the transition, and then fired 3 months later after they didn't need them anymore and AFTER they'd already bought a house in AZ... real pieces of shit there...
The CEO even said 3 weeks before everyone got the notification they were being canned "Don't worry your jobs are all safe, nobody's getting laid off" ...lmao