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by thephyber
2409 days ago
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> what you think is irrelevant If Slack thinks this, they are only 2-3 years from getting overtaken by a disruptor. I don't think they do. How much sway angry emails have over actual usage is a different question. Facebook notoriously used analytics and A/B tests to decide if feature changes stayed, not angry complaint messages. |
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There are literally dozens to hundreds of cases that prove otherwise. Look at all the current tech giants...