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by cinnamonheart 2407 days ago
We had constant issues with our fridge water dispenser using 'Samsung' water filters bought on Amazon. Out of desperation, I just bought a cheap off-brand one, hoping if it was at least being honest about not being an official product, it'd at least be functional as a replacement. All of the issues with our fridge have since vanished.

I've since learnt real Samsung water filters come with an authentication tag, and none of the ones I ordered on Amazon came with one. I think we've been drinking water from counterfeit filters for a year now.

https://www.samsung.com/us/home-appliances/home-appliances-a...

2 comments

Fridge-based DRM to protect one business model, willful blindness to counterfeiting to protect another.

What a bleak, horrible future we live in.

Wait until you hear about Keurig coffee machines or John Deer tractors...
These kinds of things have me quitting most things recently.

I don't own a TV, don't own a car, don't drink coffee anymore, don't subscribe to any streaming service, don't have a TV, don't have social media. My internet usage basically boils down to NYT, HN, Reddit and Youtube.

I can't say I miss much of what I gave up. My life is far from deprived. The caveat is that I live in western Europe, with good public transport, accessibility to plenty of nature and many things to do outside of glowing rectangles.

It’s just what happens when you mix the spirit of legal and business imperatives with tech, but there probably was never a tipping point for a world of hobbyists. Nobody accuses the lawyer or businessman of malfeasance when they secure the business moat.
F Keurig Dr Pepper
>We had constant issues with our fridge water dispenser using 'Samsung' water filters bought on Amazon. Out of desperation, I just bought a cheap off-brand one, hoping if it was at least being honest about not being an official product, it'd at least be functional as a replacement. All of the issues with our fridge have since vanished.

Another example: I recently needed new brush heads for my electric toothbrush. I hesitated before buying, because I can't be sure that the toothbrush manufacturer-branded refills on Amazon are genuine. Going with a generic, compatible refill with good reviews is preferable in this case, aside from the lower price, because presumably no one will counterfeit it.

(I ended up buying the manufacturer-branded refill ... from Best Buy, not Amazon.)