[3riverdev]

Hey all, I'm the engineering manager for teams at Twilio responsible for WhatsApp integration, among other channels. We're more than happy to answer any technical or general questions -- fire away with replies. Will keep an eye on it today.

[Entangled]

The WhatsApp Commerce Policy states that businesses may not transact in the sale of real, virtual, or fake currency. Keyword: sale.

Does that discard the creation of remittance apps? That's not selling, that's just sending money between parties. I was thinking on sending money around the world using WhatsApp, is that allowed?

[samvher]

It seems there is no support for letting a user share their location over WhatsApp through the API at this moment - I was wondering why that is and if you're expecting that that will change soon? For the rest I've experimented with the system and it's been working quite well, thanks for the work!

[3riverdev]

Glad to hear it! Location support actually launched just last week! Check out https://www.twilio.com/blog/new-rich-features-support-deeper... and https://www.twilio.com/docs/sms/whatsapp/api#send-a-location... for details

[samvher]

That's great to hear, thanks!

[streetcat1]

So are you planning to offer any sort of NLU services or just the webhook?

[3riverdev]

Absolutely, Autopilot (https://www.twilio.com/autopilot) handles a lot of the low level natural language processing bits you'd otherwise have to build with nltk or TextBlob (if you're working in Python). The Autopilot Python quickstart in our Docs is probably the easiest way to see how it works: https://www.twilio.com/docs/autopilot/quickstart/python and then you can connect WhatsApp to Autopilot using these instructions https://www.twilio.com/blog/build-whatsapp-bots-twilio-autop...

[subandi]

Will this be available in Germany as well? My company is already using your services for sms and happy about it.

[3riverdev]

Already available! Check out https://www.twilio.com/whatsapp/pricing/de for details.