[RustyBucket]

I think we as engineers owe our users bug fixes, because we messed up at some point. However new functionality or email/phone support? Well, this is what people are not entitled for.

[anoncake]

Only for a limited time though, releasinga piece of software shouldn't be a lifetime commitment.

[tonyedgecombe]

Well, this is what people are not entitled for.

But they will expect it.

[FpUser]

And pay for upgrades