They have busways in my local city (Brisbane, Australia) and special bus roads which remove the congestion problem https://translink.com.au/travel-with-us/bus-train-ferry-tram... and they are also built to be more comfortable to travel on. So yes Buses can be made better if they are designed to be. They're also introducing super buses https://www.brisbanetimes.com.au/national/queensland/new-sup... maybe I live in a public transport hot spot - who knew.