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by abvdasker
2408 days ago
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Having done a UPI integration for a well-known multinational tech company, I consider it a mixed bag. For the end-user it's a great concept and continues to revolutionize payments in India. It's convenient and it will help India transition away from a cash economy. UPI is clearly the future. However, UPI currently has a lot of problems. Number one is that to use UPI as a payment method for your product you have to integrate with one of India's banks, which in my experience are almost uniformly technically very bad. They provide almost no documentation, have frequent and often severe service outages, and don't even come close to meeting their availability SLAs. I'm sure over time it will improve but as it stands many of India's banks are not technically capable enough to support UPI with the level of reliability that most businesses require. |
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what you mention as a disadvantage is the biggest advantage. cut out the card men.
Banks' technical prowess will catch up. That is the solution. Not introducing a middle man just because he is technically better now.