[fmpwizard]

Somewhat off topic but, when I simply typed the site bill.com on Firefox's private browsing, scrolled down a bit, they show me a popup to chat and they have my first and last name there. The same thing happened when I went on my cell using Firefox Focus, which doesn't keep any cookies. 1. Anyone else seeing this? 2. I hate it 3. Where do they get this info from?

[bduerst]

Nothing for me.

This is a Drift chat widget so they have your information stored somewhere, probably from some interaction you had with it on a different site. They also appear to do IP lookup as well.

[fmpwizard]

Thanks, it looks like it is IP lookup, I used another phone (not mine) and they also showed my name there.

[kbar13]

ip lookup seems like a weird way to do name lookups...

[bduerst]

They probably check the ISP to determine if the IP is static or not, and then map the name if it is.

[coolspot]

It greets me as “Hi Dynamic Duo Training! What brings you to Bill.com?”.

I guess my dynamic residential IP is associated with that firm somewhere somehow.

[SOLAR_FIELDS]

For me it says “Hi there! What brings you to Bill.com?”. Guess that is the response you get when they aren’t able to mine who you are.

[masonic]

I got right into their site, but boy, what a godawful chat popup (which doesn't actually let you chat).

[rfurmani]

They had my company name there, even in incognito mode

[welder]

Data partnerships give them your info associated with IP, then LinkedIn lookup gives them your company.