[kleinsch]

I agree, it's very hard to measure good planning and foresight. I also definitely agree that emergencies happen, even to people that plan well. My main point was that there are some people who are constantly responding to emergencies, more than would happen by chance, and they're easy to recognize.

tjmaxal made a good point in another comment about specifically focusing on big picture for one month per year. I think it'd be useful to do that on different levels (one month per year, one week per month, etc). Managers could definitely measure time spent on big picture projects or automation versus handling crises. There are people I've worked with that spent 80% of their time handling crises. That should be a huge warning sign that aren't planning properly, or they're cleaning up somebody else's mess. Either way, that's a situation that'd be worth poking into.

[tjmaxal]

We actually focus in on the big picture at a department level and look at how each of our departments are measuring up to our set global goals, mission, and vision. It can get a bit philosophical at times but it really helps in unifying our company.