[willlangford]

I've tried to talk with them and sadly it just didn't work. I am kind of disappointed as I got different answers more than a few times. I even asked if I could call someone there and talk to them.. they didn't even bother replying to the email.

Our list isn't even a prelaunch, just the newsletter signup on the right side of our site (thepaws.com - shameless plug..). It's just new customers signing up. But you're right it does make for very dirty lists. After the 1st send the list got cleaned up so hopefully moving forward it won't be as dirty, unless we hit a huge growth spurt again, and I wouldn't mind that!