[TheChaplain]

Dear Franceso and others, please stop writing "X is broken" when it is clearly not.

I don't see any point in reading an article stating something that is untrue, in this case Confluence which if it was broken would not have hundreds of thousands daily users nor a developer raking in cash from new licenses.

If you want my interest or click, say "How to make Confluence 2x better", "A better alternative to Confluence" and so on.

Because if you want me to invest in you or your product, don't start by lying to me. It'll only makes me question what else you are not honest about.

[klyrs]

As a Confluence user (not by choice) I must disagree, it's broken in several ways. The one I'm most frustrated by is their search -- we've got an internal page titled "Fizzbar 8" which does not appear in searches for "Fizzbar 8" despite also containing that string multiple times in the body text.

[theonemind]

Market success doesn't mean something doesn't have serious problems. It could mean a great sales team, or a successful strategy like pitching at key decision makers and have little to do with the quality of the product. I've used Confluence, and I personally hate it. I imagine many find themselves in the same situation. I don't get any choice, except find a new company to work for.

[francescol]

Valid point, I've probably been reading a bit too much marketing focused material, figured the title would get more attention (which to be fair it did get you to comment). However I really do believe that tools like Confluence become terrible user experiences as your team grows. The wiki quickly becomes a black hole, documentation becomes hard to find, you have no idea if anyone read or found your content useful and outdated documentation becomes the norm. You could attribute this to the team or the company culture but I think it's more to do with the tool not giving you the primitives you need to do the job well.

[MuffinFlavored]

“How Confluence is subjectively broken by my definition (and hyperbole) of the word”

[diminoten]

Oh come on, don't get caught up in the word games, it's unproductive. You know the author meant something more specific than "X is broken" because he wrote an entire article explaining what he means when he says "broken".

This is just engaging in the conversation in bad faith...

[TheChaplain]

I understand what you are saying but my intentions are good and I'm trying to help.

It's a way smaller chance that I'll click a link or read an article if it starts off with something that is wrong, instead being clear and precise in your communication is IMO a huge advantage when trying to attract me as a customer.

[francescol]

I like you