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by drewcoo
2419 days ago
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It is wiki nature to be an ephemeral snapshot of documentation in time. To ask it to be otherwise is like asking "a minute ago" to always be up to date. Discoverability is hard. Build a better mechanism for that and you could set your sights higher than a better wiki. I can't understand how the rest of the enumerated points is a problem with wikis per se. Or what the numbers assigned to those points mean, for that matter? (Ranking? Reference? Decoration?) |
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As for discoverability you are right, it's definitely hard. My idea here is to allow people to create teams on the fly. You then have a feed that your team members and manager can push content to and manage.
Oh the numbers didn't mean anything, I was just trying to make it easier to read. Will see if I can reword it to make it clearer :)
As for them not being a problem with wikis, I think they are if you look at the wiki as not just being a collection of documents but as being a living breathing knowledge base. Interaction and collaboration are important to encourage if you want people to feel like their documents are actually being used. Even a simple clap button like Medium has would go a long way in this department. Insights into how your document is used would help show you how to refine the document, and also feeds into your work being valued. Plus it might really help managers gain a better understanding of the knowledge gaps that exist. Documentation becoming outdated is a reality that I feel most tools out there ignore, but addressing it is really important in having people trust what they read (I know my trust in my teams documents dropped off pretty rapidly after I kept finding them to be outdated). The last point was more of a thought I had two hours ago haha, and again really ties into having a living breathing knowledge base people can trust and want to use.