[analog31]

- It's easy to see if the other end successfully received something

I think this is a biggie. It means your workflow doesn't need to include going back later and checking to see if your document was received, and then trying to send it some different way. You don't have to guess which way the recipient is capable of receiving a message.

It's the original e-mail. ;-)

[XaspR8d]

Except seeing it was digitally received is often quite insufficient to seeing it was received by a human it was intended for. All too often in dealing with healthcare and gov't orgs our faxes get lost with no way of identifying where they went. Presumably it is a mismanaged shared fax inbox where individuals are not actually being alerted to their messages...

[keithnz]

somewhat ironically, the fax will be captured in digital form, some "middle" person will read it, then work out who it is for, then email it to those concerned / attach it to a patient record.