[ethbro]

The amount of complexity that it would be necessary to simplify and approximate would make any answer to this question meaningless.

And it's not only an IT systems problem. It's a comprehensive systems problem.

Which includes training, and counterparty expectations, and manual data entry, etc.

[agumonkey]

I'd wish hard to have a peek in these projects.

[ethbro]

One of the reasons change is so slow in the industry is because there are many must-be-coordinated changes, with various independent parties.

E.g. if I update my system, you need to update your system

From what I saw, one of the biggest motivators would be carving out legal protections for trialing some smaller % of total workflow under new systems.

E.g. If you moved < 5% of your claims handling to a new automated system, and it started rejecting claims that there was an informal understanding would be patched up on the insurance side, then nobody could be sued via intra-party contracts (but still beholden to national / federal guidelines, of course)

By decreasing that first burden of migration, you might get more traction in aggressive IT updates.

[Scoundreller]

> E.g. if I update my system, you need to update your system

I see you’ve played InternetExplorer X vs X+1 before.