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by dchichkov
2407 days ago
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That guide recommends to be kind: How To Answer Questions in a Helpful Way Be gentle. Problem-related stress can make people seem rude or stupid even when they're not. Reply to a first offender off-line. There is no need of public humiliation for someone who may have made an honest mistake. A real newbie may not know how to search archives or where the FAQ is stored or posted. ... And in a sense, "Ask Questions The Smart Way" is also an exercise in precise (and non-offensive, respectful to other people`s time and kind communication). |
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