[natalyarostova]

This is more of an attitude but I like it when "we're in it together" so to speak. Rather than the attitude that I've frustrated or upset you due to an unexpected system complexity, for example. When people feel like they are in it together, they are less defensive. I love going to a PM I trust and saying "hey man we have some problems cause XYZ is harder than expected" and knowing they will help us work through the problem, find areas to descope, and manage communication for us.