[ben509]

I hate star-based review systems.

A review system should just be a series of factual questions that are aimed at determining whether a potential customer is likely to have problems, be satisfied, or enjoy their stay. And the scores should be subjective; e.g. if you're single then the questions that impact a family should be eliminated from calculating the score.

For example, down the hall, there's a dog with a persistent high-pitched bark. If I'm reviewing them, ideally, I just answer a simple question, "are there persistent noise disturbances from neighbors?" Yes.

I think the reason it's not done this way is because you'd have to put a lot of thought into maintaining the questions.