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by axaxs 2422 days ago
That's essentially what I was thinking even when reading the article. Get a good credit card company that's on your side (Amex has been best for me, Discover too), and let them deal with it. They absolutely will not screw around with stuff like this.
3 comments

Yup, fraud like this is exactly what chargebacks are for. Companies don't listen to anything but money. AirBNB counts on you being a pushover and not disputing the charge. I don't understand this "Well they charged my credit card so there's nothing I can do!" attitude.
Just be aware that a chargeback is an instant bridge-igniter with the company or platform you’re filing it against, most considering it a breach of the TOS and banning your account.
They don't have controls to notice if you sign up with a different email and use a different card.
As proof, just look at how many fraudsters do so.
Who cares what a company trying to defraud you thinks about you taking action against it? Really.
You might find it hard to reverse charges. Credit card companies will absolutely reverse fraudulent charges. However, they don't like to get in the middle of price disputes in my experience. If you say you agreed to pay $10, but that you were charged $20, the credit card company may tell you to work it out with the merchant.
It really depends on the card. As mentioned, Amex and Discover really seem to be the best. I've only disputed a handful of times, and each time they refund the money immediately while they figure out who was right.
If you do this be prepared to not use the service you do this to ever again.
It's probably best to not use a service that fraudulently charges your credit card anyway.
Just the same it can be annoying to never have access to something like airbnb or uber.
Pick your poison. Both have plenty of alternatives. Vacation housing and transportation services have existed long before the internet came along.