[microsage]

I know you didn't ask for suggestions, but here's mine: the one thing I care about a CRM doing really well is pipeline / funnel management, i.e, the ability to define a set of stages that a contact goes through to close a deal or reach some other desired result and track contacts as they move through the pipeline(s).

For example: unqualified lead -> qualified lead -> responded to email -> discussion with sales rep -> made purchase

Being able to organize my contacts in this way and quickly see which contacts are at which stages and easily move them between stages (ideally with an API endpoint) is a super powerful way to drive day to day workflow (and automations like follow up emails, assuming there's an API endpoint for querying).

[jamesbfb]

I’ve replied to someone else regarding Odoo, but the CRM addon has this as a default workflow. You can define a pipeline for different sales teams and track sales from leads all the way to acquisition/customer. From there on you can process sales orders, have it tie into manufacturing etc.

[londons_explore]

A simple CRM, by just supporting labels, lets you implement pretty easily any scheme like you have described.

Hierarchical labels (like gmail) are IMO the gold standard that every bit of software should implement on every type of object.

[notahacker]

Flexibility of labelling is definitely the way to go with pipeline management. Different organizations have very different ideas about sales processes (and even what constitutes a sale/deal/partnership) and a CRM aiming for simplicity should simply let users define (and reuse) their own.

[charly1811]

Hey, thanks for your feedback. I did not say it before but I am also considering implementing a pipeline. I myself realised today that I will need that .

An API is also in the works for a third plan: Entreprise ($50/month)

[microsage]

That makes sense. API access, especially at that price point, seems like something worth paying for.

[dhruvkar]

have you checked out Less Annoying CRM [0]?

It has a rudimentary pipeline feature and API access. $10/month per user.

0. https://lacrm.com

[wazoox]

Wrong TLS certificate. I wouldn't feel at ease giving away my contact and business information to a startup that can't even properly manage its web server...

[dmlittle]

I guess that's a secondary domain they forgot about. Their actual website is at https://www.lessannoyingcrm.com/ and has proper TLS certs.

[dhruvkar]

That's new, been using it for a year now, and the certificate was fine up until recently.

[dillonmckay]

So, once a sale is made, would you continue to update the CRM system for that customer?

[charly1811]

I am not saying I will implement every single feature people request but I will take any feedback my customers give me. I will continue working on Micro CRM and provide updates and fix bugs.

All I'm trying to do here is build a app that people will use and be happy with.