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by cookiecaper
2428 days ago
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It's a great reason to exercise caution when setting up rules and definitions. Whatever distinction gets established, however arbitrary, casts a tint on everything else on either side of it, for better or worse. This is true even in things as routine daily chit-chat and conversation. Think about how often tacitly express your opinion through the way you frame a discussion and how often those environmental cues bias other parties to respond in particular ways. Then, consider how often marketers, salespeople, and other manipulators intentionally frame interactions to provoke a specific biased response. The light touch and the small nudge are grossly undervalued. |
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