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by danShumway 2422 days ago
People tolerate bad inputs when the outputs are good. They ignore the sausage-making process specifically because they don't want to give up the yummy sausage.

But this particular sausage isn't yummy. It's gross, and the packaging is deceptively labeled, and it steals from veterans.

If I was being handed a yummy sausage, I might not want to ask many questions. But this one smells funky; so now I want to know what's in it, and what went wrong cooking it, and I'm even thinking I might want to get my sausages made by someone else from now on.

1 comments

To continue this analogy, the problem is that if you ignore how the yummy sausages are made you don't really know what is normal and what is off when you examine the process behind the rotten ones.

People naively think the problems will be obvious. The issue at the heart of the analogy, though, is that those same people would find what they define as problems with the process for making the yummy ones. Thus, the "problems" are not as obvious as they think.