[afiori]

This seems a very appropriate observations, but the way it applies here is that it implies that feedback needs to be significantly contextualized with how users use your product. A criticism of telemetry would be that there is no reason to believe that you will know more about the meaning of the numbers you are collecting than about the user experience through feedback.

A typical story relevant here is that of a news site boasting about a rise in daily reads, where they define a read with being on a page for 3 seconds... that is clearly a meaningless number that maybe just means users are skimming through all your articles in hope that not all you have is terrible (could happen if you had some good content or a loyal audience)