[enriquto]

> I want to reiterate that we are using this data to improve the product experience.

This sentence holds zero meaning and is not helpful in any way.

Free software, like science, is built upon proof, not upon trust. Here you are asking your users to trust you, but you shouldn't need to do that in the first place. Trust is earned and cannot be asked for. The fact that most of your product has visible source code except for the tiny part with suspicious behavior does not help your case.