[dusing]

It doesn't sound like you put a price (both in added time and money) on the additional out of scope features. So instead it looks like your super late, and want more money. Not a good place to be with a "why do we need a website" client.

[raynimmo]

exactly, easily my biggest failing on this is intimating exactly what extra costs would be acrued when the initial contract expired and adjusting end dates. Then if they pulled the plug fine, at least I wouldnt have been working for the last 14 weeks for no money and could have moved onto another project.

[bradleyland]

I'm a business manager who knows how to code (poorly). Rather than pursue programming, I saw an opportunity for be to bridge the gap between programmer and customer, so I have a lot of experiencing guiding developers away from catastrophes like the one you suffered.

Two things to take away from this:

* If you provide a fixed price without a fixed spec, you had better be prepared to lose your shirt. Fixed work means fixed spec. Always. Any changes must be accompanied by a document (a change order) that spells out the impact to the bottom line, because that's what business managers care most about. The key is to make sure you clearly communicate the impact to the bottom line all the way up to the check signer.

* Never let a project get to 14 weeks without the check signer (not just your contact or stakeholders; the person who will sign the check) knowing that you're accruing billing. It doesn't matter how good your friend is, you don't want them in a position where they're having to act the odd-man-out in order for you to get paid. It may be the "right" thing to do, but you can prevent them from ever being in that position by setting up communication that reaches all the way to the person who pays the bills.

[Vivtek]

A story something like this - except I managed to finish it and get paid my measly pittance - is what earned me EIC in 2004 and drove me from the software development industry entirely, as I recognized at that point that I had no business pretending to be a business.