[perspective1]

With all respect, just because the state of the market was terrible doesn’t make a more secure insecure product good for the end user. And more than take market share away from less secure cameras, nest created a great ux helping expand use to unsophisticated consumers.

[gduffy]

We'll have to let god balance that out on the scales of morality when I reach the pearly gates someday.

There's a lot of good and bad that came out of Dropcam but I think it's been mostly good. Lives saved, murderers in jail, happy moments captured that would otherwise have been lost.

Plus, we had every intention of improving this aspect, and I'm even commenting unpaid on the internet to put as much pressure as I can on Google to follow through on that!

  nest created a great ux helping expand use to unsophisticated consumers

Thanks for the compliment though. Maybe god will pardon those who create good UX. :)

[ThrowawayR2]

> With all respect, just because the state of the market was terrible doesn’t make a more secure insecure product good for the end user.

With all respect, let us know when you (or anyone else) releases a perfect version of a product. Nobody has unlimited money and time in which to polish a product to perfection.

I'm in the throes of this right now, trying to beat a once-miserable codebase into something that that improves our customers' lives, is stable, is secure, etc. on a shoestring budget. It's a hard, wretched slog but we're doing it, one point release at a time.

[gduffy]

This is exactly right, and way better than my reply.

Your polish can improve as you scale and get more resources. That doesn't mean there isn't a min-bar of basic security practices and ethics, but if min-bar is perfection on all counts, get ready for a long and fruitless existence...!

[perspective1]

Nobody's asking for perfection, just something that doesn't get hacked and play pornography for 3 year olds. Nest had polish. Security took a backseat to UX, and here we are.