Hacker News new | ask | show | jobs
by chenning 2437 days ago
The more I think about it, the differences between Amazon and Walmart are much smaller than I once thought. They're both platforms upon which sellers can sell goods. One of the bigger differences seems to be quality assurance. More specifically, to what degree is each company burdened with that important responsibility?

If some manufacturer put something unsafe into a food product, I would blame the manufacturer. Seems pretty cut and dry. On the other hand, if Walmart was stocking expired food I would blame Walmart because they should be responsible tracking inventory and maintaining a safe environment. Seems pretty cut and dry.

Why does Amazon seem different to me? More importantly, should they be seen as different?

2 comments

It is different. This is talking about Amazon Marketplace sellers. It would be more similar to if Walmart set up a flea market with tents and stuff in its parking lot and let anyone rent a booth and sell whatever they wanted. Walmart would also provide a centralized cash register at the end of the parking lot where people could pay for the items they got from the individual sellers. Walmart would then settle up with the sellers at the end of the day for the sales they rang up for them, while keeping a cut to cover the cost of the transaction and logistics for setting up the tents and keeping security guards on site.

This would be an equivalent analogy. Does THAT seem different than going into Walmart and buying from inside Walmart?

Except it’s not like a flea market in the parking lot. It’s more like Walmart had a flea market, but mixed all of the items in with their own, inside of the store, and made it difficult for a casual buyer to tell the difference.
Except in amazons case they take items from the tent sale and use it to augment their stocks in different warehouses so they can reduce shipping times. So in that instance it is the same thing regardless of “supplier middleman”.
Amazon's sold and fulfilled by third-party is basically like buying on Ebay.
Buying on ebay is a significantly better experience, because you are buying from a specific vendor so you can see the reviews for that specific vendor. You can usually also tell if the vendor is selling fake counterfeit crap based on looking at the rest of their listings and make your decision appropriately.

I canceled my prime membership about 18 months ago and do my online shopping mostly through ebay or occasionally direct from the manufacture or approved reseller if it is an obscure item or something that is likely to be counterfeit (flash storage, batteries, etc). It has come out significantly cheaper (although there is no more 2 day shipping, so value that at what you will) and generally been a much more pleasant experience.

IOW, a more predictable experience than buying FBA.