[TrunkleBob]

I've canceled (and later resubscribed) to Netflix, Hulu, and Amazon without ever picking up the phone.

[echelon]

This is easy now. Just wait until retention starts hurting their bottom line.

[jfim]

That's not legal in California since 2018. From SB 313, which requires that a subscription that was initially started online shall be cancelable online as well:

a consumer who accepts an automatic renewal or continuous service offer online shall be allowed to terminate the automatic renewal or continuous service exclusively online

https://leginfo.legislature.ca.gov/faces/billTextClient.xhtm...

[echelon]

What about all the other states? I don't live in California. Companies can and do script different behaviors depending on which state you live in.

And that doesn't stop them from using dark patterns or cancellation fees.

[dillonmckay]

YAGNI