|
|
|
|
|
by dang
2441 days ago
|
|
We don't typically shadowban accounts that have much history on HN; we tell them we're banning them: https://hn.algolia.com/?dateRange=all&page=0&prefix=false&qu.... Shadowbanning is for spam accounts and new accounts that are egregiously and/or repeatedly breaking the site guidelines, especially if they show evidence of being serial trolls. That's a fundamentally different case—there are many users who simply create new accounts as we ban their older accounts and carry on posting as before. It isn't a good use of resources to patiently coax them to improve or even to reply to their posts at all. These users know perfectly well when we've banned them; it's a cat and mouse game and not at all an "isolation cell". It's certainly true that there are a few good-faith users who get shadowbanned because we mistook them for bad-faith users—people who didn't realize that they were breaking the site guidelines and could have reformed if we had explained and asked them. But there are orders of magnitude fewer of these than your comment implies. I'd prefer that there not be even one such lost lamb, but it's just a hard problem to solve. Software can't distinguish these and moderators can't read intent correctly in every case. |
|