[williamchia]

GitLabber here, one of our core values is iteration and our mission statement is "Everyone can contribute" https://about.gitlab.com/handbook/values/#iteration

Honestly, you could submit and merege request to our handbook to change global sales policy and tag our CEO to review and merge if he agrees :) Admittedly, this is a unique way to run a company. Other companies are limited by only getting ideas from a small group of people that are directors and executives. At GitLab we understand that good ideas can come from anywhere and we embrace that.

[repolfx]

I get where you're trying to go with this, but a core value of 'iteration' just means you don't have any values. Any value you may claim to have can be 'iterated' at any time into the polar opposite, which makes any statement of what GitLab believes as a group to be worthless. You should accept that your organisation stands for nothing. It's not so bad. Most people work for such firms.

Ultimately the values of a company must come from the CEO, as he is the only person who can enforce them. Your CEO can and does decide what the policy is, the fact that he uses PRs to do so is a distraction. But it appears he either doesn't know what he believes or his beliefs are so weak that criticism from some random journalist or marketing woman is sufficient to change them completely.

We currently use GitHub. Microsoft isn't perfect but its position on selling to customers is pretty well established: they sell to anyone who uses computers, and always have. Satya Nadella does not reverse his companies policies because someone filed a pull request. This is reassuring. I don't want to ever be in a situation where Chrissie Buchanan, a blog writer of no importance at all, gets to influence our business relationships because who the hell knows when she might decide that her personal "values" don't include doing business with us? What even are her values? She refuses to explain when asked: just more evidence GitLab makes it up as it goes along.

I have nothing against your software. Other than the fact you're a distributed company and make a GitHub competitor, I didn't know much or have any opinions about you before this incident. But frankly this looks astonishingly unprofessional. Businesses want certainty and you give none.