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by wlesieutre 2432 days ago
Normally I'd say "never attribute to malice that which can be explained by incompetence," but I really do think Google could fix this if they wanted to.

It still sucks because they don't want to fix it. Google makes their money off of people giving up info for ad targeting, and a user who only contributes one or two manually saved locations probably costs them more than they stand to gain.

1 comments

Occam's razor also needs to be applied. If the explanation involving malice is the simpler option that makes fewer assumptions, then it is more likely.
I bet this has been discussed internally, but nobody cares because they don’t care about UX enough. They don’t understand the impact. The internal organization is fractured into fiefdoms defending internal services (e.g. deployment, AMP) and defending layers (e.g. SRE department), with nobody left responsible for the complete, vertically integrated user experience.

To me, this is a simpler explanation than malice.