[andrew_]

How did you configure your free tier? We're being told that the org account is on a 30 day trial.

[vmurthy]

To give you some more info: We had signed up in 2016 timeframe when they had a more generous free tier. The one that I see now has 5 users [0]. Also, the startup is in India. Perhaps they're offering different tiers depending on the country?

[0] https://www.zoho.com/mail/zohomail-pricing.html