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by etiam 2433 days ago
> Our job is to provide them safe tools, not teach them about tech.

But, you can't really provide them safe tools without fixing some of the behavioral components, can you.

"Don't try to lick the sharp parts, especially when running the machine" is an implicit and important (albeit obscure) part of the safety to operating, let's say, a band saw. Unfortunately, the intellectual bar seems to be noticeably higher for "When a very urgent and heavily accented Microsoft Support representative calls you out of the blue, don't type into your shiny techno-thingy what they tell you to".

I'm generally all for sane defaults and constructing to make spontaneous use possible too, but a lot of the time there is ultimately no other protection against dangerously wrong use of tools than not using the tools dangerously wrongly. Too bad that's a tall order for very complicated machines that can do vastly different things depending on configuration.