[atoav]

A thing to consider is that these remote methods are not bound to remote workers. I had a job were I had two choices when a certain situation occured that stopped me from finishing work:

1. Find the person involved, talk to them and try to resolve it right away

2. Write a mail to them, print it out, clamp it to the related paper and hang it on the wall.

We were a very tiny 7-person company with rooms in the same building and still the approach outlined in point 1 rarely was more productive than just waiting for them to reply. For situations that happened more often I created email templates so there was even less work.

Another advantage of method 2 is that unresolved work in the end of the day is already taken care of and if you are working in shifts the handover is easier then.