[dwild]

> What is a "good enough" return experience? When I've tried to use it, I have to pay money and my own time to organise and ship things back to them. I only get that money back if they decide I was right to return the item. I can only return the item in a very short window after it is purchased.

I feel like you didn't returns something with Amazon, but a third party seller instead.

Amazon will ship you the replacement as soon as you confirm and give you a return shipping label to print and stick on the package, which you can bring to your local post office. The process is quite painless.

> I can only return the item in a very short window after it is purchased.

Their return windows is 30 days for most stuff, which is good enough.