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by criley2
2443 days ago
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That's true, the Costco model persists in the era of Amazon, somewhat surprisingly. But they're so aggressive on delivering value to their subscribers (and not by making a Netflix competitor no one wants) that I suppose any good company like that can succeed on a business moat of literally "well-run" "focused on the core mission" "history of consistency" "good ethics" because I guess it's hard enough to emulate those values at scale. |
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Amazon has clearly opted to go with the value extraction model. They're the polar opposite of Costco. For me, Amazon's retail image is now of a vendor whose goal is to make a commission, while shifting all liability to other unknown vendors. I have no idea what I'm getting at Amazon.
On the other hand, at Costco, I know there's an organization that will stand behind the products it sells, even if they aren't the manufacturer, and they take care of their employees, so I feel more confident the employees are more invested into the products as well.