[dbcurtis]

>1. Amazon takes action when a brand complains, even with only a single complaint.

The owner of No Starch Press shows up at a lot of CS shows and other shows. Next time you are at one, seek him out for a chat. Tell him Anazon takes action after a single complaint. Be prepared for him to disabuse you of your misconceptions.

Source: I heard his story first-hand at PyCon.

[billpollock]

It it has taken us months to get Amazon to respond to a counterfeit claim. I hope that they will respond quickly to this one.

[ikeboy]

How are you submitting your claim? You can do both counterfeit and DMCA reports, but DMCA reports have a deadline of two weeks where it must be processed and delisted by then. I've never heard of anyone having a legitimate DMCA report rejected by Amazon.

[ikeboy]

I'd be fascinated to know why he didn't sue Amazon, if they're refusing to process DMCA takedowns. My experience is that if anything, it's too easy to file a case and brands abuse this to get rid of grey market sellers that are selling authentic products.

[billpollock]

No one wants to sue their major unless they're pushed to the wall.

[ikeboy]

I've sued Amazon (privately in arbitration) and I have friends who've sued them in court. Nothing wrong with suing to prevent infringement. It'll just get them to fix the problem, and you'll get nice money out of it if it's as clear cut as you say.

I very much doubt Amazon is rejecting DMCA notices, and suspect the story is more complicated than that. I've heard from many sellers that it's easy to file complaints, and I know many sellers who have gotten false complaints, which is also what you'd expect if it's super easy to file complaints.