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by beerandt
2446 days ago
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I know they claim that, and it may be their official policy, but it obviously is not working in practice. Either that, or it's become direct fraud in their part. And it may work to benefit Amazon in finding problematic sellers, and it may scare most legit sellers to never supply fake products. But it doesn't seem to do anything to actually benefit sellers or buyers, at this point. For one, I suspect resold returned items to be a major weakness of this policy. Or orders of multiple quantity with different sources, which are picked, boxed, then returned to inventory for whatever reason. |
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I see the other side: I was suspended after false counterfeit complaints from tp-link, and was forced to sue them in federal court. In my case, Amazon suspended me despite having provided extensive proof of authenticity, simply because the brand didn't want me to legally resell their product and was willing to lie about it.
I agree that returns are a weakness, where counterfeits can enter the supply chain. But returns are a low percentage of sales, and counterfeit returns (fraud) are a low percentage of returns. Seems like a relatively small problem.
Multiple quantity from different sellers shouldn't be combined. If they're in the same warehouse they would just ship from the same seller. I don't know for sure how Amazon handles it but again, doesn't seem like a huge problem.