Did your printer stop working when they stopped writing software for it? Does it no longer do what it did when you took it out of the box?
(Serious question. I don't have a 3D printer, but I've been thinking about it. If they're reliant on constant firmware fixes, then I will probably wait another year.)
Many people will never even update their firmware from what was in the box, and in fact, some require you to tear them down and wire up a ISP device to flash new firmware, since there's no bootloader (and even if you do all that, there's barely enough memory to hold a firmware with all it's features enabled)
Having firmware upgrades without tearing down the machine is literally a differentiator at the price point this is launching at...
I've literally never firmware updated my Prusa and it works totally fine. This is a bit of a bizarre nitpick. Hell, you can build your own firmware if you really care that much.
(Serious question. I don't have a 3D printer, but I've been thinking about it. If they're reliant on constant firmware fixes, then I will probably wait another year.)