[bostik]

> Also, other banks have the same kinds of outages

One of the unexpected advantages (if you can call it that) of OpenBanking integrations is that you get to see, in practice, just how often the high-street banks have problems. Or how long it takes for them to recover. Whatever has been said about politics and sausages sure applies...

I mean, good grief. Payment handling for a given bank may be down for a week and that's apparently not a cause for concern. Authorisation messages may be missing for days. Incoming queue can be offline for two days and customers just have to deal with it.

From the stats I've seen, Monzo is actually among the best performers with their reliability and recovery. (A recurring complaint on the receiving end is that their app makes it really easy to generate payments outside of the OpenBanking flow. That has generated extra work for our payment and customer service teams.)

[sakisv]

Oh I'd love to see these stats, do you have a link?

[bostik]

The team who handle the payments should have a post coming up soon.