[bemeurer]

I wrote about my experience with a Thinkpad here[1]. It was the P1, a great laptop on paper.

[1]: https://lovesegfault.com/post/2019-01-24-thinkpad-nightmare/

[ryanlol]

I’ve mostly had great experiences with lenovo tech support, certainly never had to talk to a robot.

When things go wrong I make a ticket and usually receive a call (and email if I don’t pick up) in intelligible english within an hour, the technician usually shows up at my door within a day (unless waiting for an exotic localized keyboard or something).