[Trias11]

Thank you for your response.

With all due - I'd argue with the statement: "Computer Backup service is a backup, not an archive".

It's like saying that banking is a process of sending money to the bank but there is no guarantee that money will be there unless "customer is in good standing".

Computer backup is a process (backup) AND storage (archive). Without BOTH of these components in place the customers will be facing a big surprise down the road when their valuable data is not there.

[atYevP]

I think what's at play is definitions of Syncing, Archiving, and Storage (I wrote this up a while ago, but could use a refresh - https://www.backblaze.com/blog/sync-vs-backup-vs-storage/). It's important to know what your services do. In your case it sounds like you want more of an archival storage solution - which you can do with our B2 service. On the computer backup side, we try to be pretty explicit about the 30 day version history (now 1 year and forever is available) - so that customers aren't caught unaware - and if we don't see an external drive or your computer for a while, we'll send a notification alert to try and make sure you know what's going on. We know we'll likely not be the right service for everyone, but we try to good enough for most!