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by Yabood 2453 days ago
Notion is great, but I cancelled my account immediately after finding out they use fullstory. Yes I can opt out, but the risk is too high for private notes, especially when using different browsers or multiple machines which I often do.

I should say that I have nothing against fullstory, we use it for our own saas application.

Edit: typo.

3 comments

Agreed. For enterprise usages there are legal obligations around confidentiality that serve as the backstop for "what if something happens with the data that Fullstory or the app developer sees?"

For private usage, there is no good recourse. I'd rather not trust it anywhere near consumer apps.

For context, Fullstory basically records a replay of the state of the DOM when you use the app, which means the app developer can literally rewatch your entire usage session.

I don't know about fullstory, what is wrong with it?
I’m not sure either. I searched and found this, and now think the issue is with the level of tracking.

https://www.wired.com/story/the-dark-side-of-replay-sessions...

Didn't know that they use them, but still, if you can opt-out, not a biggie for me.