[lawtalkinghuman]

It really isn't.

The former is redress and the latter is compensation. One of the great problems with the legal process is often all it can give is compensation and no apology, and often people really do want an apology.

The fear of being held legally liable for giving a simple apology is why various legislatures have recently passed laws that make it so apologies or assistance do not amount to legal liability for negligence. UK example: the Compensation Act 2006 s2.

https://www.legislation.gov.uk/ukpga/2006/29/section/2

Knowing the difference between an apology, a form of redress and compensation is important because a process may give a person one thing when they really want another.