As I understand it she wanted to avoid using any specifically gendered pronoun and be general in her responses, but was told that she must use the preferred pronoun. Totally draconian if you ask me.
That's incredible if true. I've never cared about often being misgendered on the internet. I've also never cared what gender a stranger on the internet is. If I know their gender I might use it but I could also easily forget what they are or mix them up with someone else. Nor do I care if someone mistakes what country I'm from or what political party I vote for. These facts are immutable and no number of mistaken netizens can change them.