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by booduh 5625 days ago
Interesting app.

Thoughts:

- Reduce perceived effort to complete reservation. For example, why can't I just view a calendar with open days and times? I could click on the time I want, then get a quick prompt for my name, one contact method, and the services I'd like.

- Allow integration with online/offline Calendar apps (Google Calendar, Outlook, etc). Users should be free to use the calendar they have now, if they'd like.

Edge case: what will you do to prevent a conflict between services offered and time available? For example, nail trimmings are only on Mondays from 10-2pm, ear cleanings are everyday from 4-5pm, and I'd like to schedule both.

1 comments

Thanks for the thoughts. Here are some questions for you:

- How would I know which days and times are open before you tell me which services you'd like to schedule? It seems this idea would result in more effort since you might have to go back to the calendar a bunch of times because the services are not available on the selected date and time.

- It's not possible to schedule two services in a single appointment if they are not offered on the same day. I'm sure this will come up at some point. How would you work around that?

It would be great to have everything as one integrated experience. Perhaps you can have the calendar and services side-by-side (services on the left and calendar on the right). You can dynamically change available options as the user makes their selection(s). For example, if a user selects a date and time for which trimming isn't available, then that option is dimmed (also, tell the user why).

In lieu of such a setup, simply ask for services first (as you are doing now), then introduce the calendar.

The scheduling conflict seems like an edge case. Not sure what to tell you.